![]() ![]() When it’s time for the event, they can open the app to show their tickets on their phone. They’ll also need to download the AXS app. Yes, but they will need to create an AXS account to claim the tickets. ![]() Once I have downloaded the AXS App and have an AXS account, do I have to accept the transfer every time? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually).Ĭan seats be transferred to someone who doesn’t have an AXS account? If you do not have an AXS account, you’ll receive an email with instructions to create an AXS account to claim the tickets that have been transferred to you. If you already have an AXS account, the tickets will be transferred to your account automatically. How do I accept Transferred Tickets from someone? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. How will I know if my transfer was successful? After that, the tickets will be theirs to use with the AXS app. The recipient will get an email about the transfer, and they’ll need to create an AXS account (if they don’t have one yet) to complete the ticket transfer. On the review page, click the Transfer button to send the tickets. Select the tickets to transfer and enter the recipient's information.ģ. Click the Transfer button next to the event in your AXS account.Ģ. If they already have an AXS account set up the tickets will go in their account automatically.ġ. Guests can transfer the tickets back to you if they can’t attend or you can cancel the transfer if they have yet to set up their AXS account. Your guests will need to create an AXS account to receive tickets. There is no fee for transferring seats and you are allowed unlimited transfers. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the venue to walk in together. This way your guests will be able to enter when they arrive using their own AXS Mobile ID.Ī ticket transfer allows you to digitally give each guest in your party their own ticket via the AXS mobile app. Many fans find it best to transfer the digital tickets to their guests prior to the event. What if my guests arrive at different times? Have your guests follow the steps above to receive the transferred tickets. If you purchased tickets for a group make sure everyone enters together OR transfer tickets to friends before the event. Show the ticket in the app at the entrance and get them scanned to enter. Open the AXS app and sign in to see your tickets.ģ. Download the AXS app (your ticket confirmation email from AXS will have instructions for you to follow).Ģ. After completing the account information, you may buy, sell or manage any seats in your account.ġ. You can also create an account without purchasing tickets by going to AXS.com and entering some basic information. If you do not currently have an AXS account you will be instructed to create one during your purchase. ![]() When purchasing tickets, if you select AXS Mobile ID delivery, your tickets will be automatically added to your AXS account. You can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. ![]() Using the AXS app allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Mobile ID also gives you the ability to transfer, sell and buy seats through an official resale marketplace endorsed by the Pabst Theater Group.ĪXS Mobile ID allows for convenience, flexibility and security. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing your tickets online or in the AXS mobile app. ![]()
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